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Organizational Tools for Cost of Care Conversations

Reserve Your Spot

Date: Wednesday, May 22, 2019

Time: 2:00 PM EDT

Cultivating a supportive organizational culture is key to fostering meaningful conversations about health care costs. In the fifth installment of the Cost of Care Conversations webinar series, gain tools to help decision-makers at health care organizations make systematic improvements to facilitate cost conversations between clinicians and patients.

First, Deliana Garcia, director of international projects and emerging issues at Migrant Clinicians Network, will present a policy statement and procedure for effective cost of care conversations. Then, Susan Perez, assistant professor at California State University, Sacramento, will share how a Consumers Union survey can help hospital leadership ask providers about cost of care practices, actions, and conversations with patients.


Deliana Garcia
Director, International Projects and Emerging Issues
Migrant Clinicians Network

Susan Perez, PhD, MPH
Assistant Professor
California State University, Sacramento

To Join the Webinar on May 22:

Locate your confirmation email from

Click on the link in the confirmation email to access the online meeting room.

When the page loads, look for the “Join Event Now” header. Enter your first name, last name, and email address, and click “Join Now.”

Once you have joined the online meeting room, select “I Will Call In” to get the dial-in information to appear.

Dial in to access the audio content of the webinar.

Please note: We use Cisco WebEx for webinar presentations. To join the webinar seamlessly, you must follow the steps above in the order presented. Cisco WebEx works best on Internet Explorer and Mozilla Firefox; it is not compatible with Google Chrome. You will need both a computer with a viable internet connection and a phone to access the visual and audio content of this webinar.

Webinar Attendees

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