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HCAHPS

CMS on Dec. 19 refreshed its Hospital Compare site, including data on the Ambulatory Surgical Center Program, Hospital Readmission Reduction Program & more.

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HCAHPS

The actions build on the National Pain Strategy, a federally coordinated plan for reducing and better treating chronic pain.

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HCAHPS

New data brief from Essential Hospitals Institute investigates which hospital characteristics are linked with lower CMS star ratings and finds that large, urban, teaching hospitals tend to receive lower star ratings.

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HCAHPS

Comments call on CMS to ensure ratings are meaningful and accurate, avoid consumer confusion, and reflect vulnerable patients' socioeconomic and demographic circumstances.

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HCAHPS

Hospitals in the overall quality rating system dry run can provide feedback until Aug. 17 and weigh in during the Aug. 13 call.

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HCAHPS

Hospitals participating in CMS' dry run of its new overall quality rating system are encouraged to provide feedback and ask questions via email and during the Aug. 13 call.

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HCAHPS

The June 24 call will discuss methodology for the overall star rating, hospital-specific reports, and lessons learned from testing.

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HCAHPS

CMS added five-star quality ratings based on the HCAHPS patient satisfaction survey to its Hospital Compare website.

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HCAHPS

Staff at the University of Missouri Health System developed a tool to ensure medical school graduates understand patient-centered care strategies.

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HCAHPS

Access content from the HCAHPS: Patient Experience College collaborative to learn how to improve your hospital's HCAHPS scores.

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HCAHPS

The national provider call will be held Wednesday, Oct. 8, 1:30 – 3 pm ET.

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HCAHPS

Ratings will start with the April 2015 release of Hospital Compare data. Dry run will occur between Sept. 15 and Oct. 14.

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HCAHPS

Data has been released for the reporting period of April 2012 through March 2013

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HCAHPS

Provide culturally and linguistically appropriate care and overcome language barriers

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HCAHPS
HCAHPS
HCAHPS

Participants heard from an expert on the importance of sustainable patient/family relationships

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HCAHPS
HCAHPS

National HCAHPS experts shared key strategies to engage and motivate teams

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HCAHPS
HCAHPS

Learn the value of measurement for improvement and how to effectively present results

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HCAHPS

How simple gestures can make a difference in the lives of patients

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HCAHPS

Compassion is the key to making medical care truly patient and family centered

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HCAHPS
HCAHPS

About America’s Essential Hospitals

America’s Essential Hospitals is the leading association and champion for hospitals and health systems dedicated to high-quality care for all, including the most vulnerable. Since 1981, America’s Essential Hospitals has initiated, advanced, and preserved programs and policies that help these hospitals ensure access to care. We support members with advocacy, policy development, research, and education.

Essential Hospitals Political Action Committee