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Awards Honor Essential Hospitals’ Excellence in Care

June 20, 2024
Staff

FOR IMMEDIATE RELEASE

WASHINGTON — America’s Essential Hospitals, whose 300 members care for low-income and other marginalized people, today recognized four member hospitals for outstanding work to improve health care quality and population health.

The association announced the 2024 Gage Award winners at its annual meeting, VITAL2024, in San Diego. Named after association founder Larry Gage, the awards recognize creative and successful programs that improve patient care and serve community needs.

“Our members excel at programs that fill critical gaps in care, and the health systems we honor today exemplify that work,” said Bruce Siegel, MD, MPH, president and CEO of America’s Essential Hospitals. “These awards not only spotlight the best of the best but also help spread practices that improve care for all people.”

2024 Award for Quality Improvement

This award recognizes activities to improve the quality of care or that mitigate threats to patient safety.

Winner: Hennepin Healthcare System, Minneapolis

Hennepin Healthcare launched the Healing and Opportunities with Psychotic Experiences (HOPE) Program in 2016 to provide early intervention for patients ages 15 to 40 experiencing an illness on the schizophrenia spectrum. An interdisciplinary team provides empirically based treatment.

Since 2016, HOPE has treated 329 patients. Reduction in symptom severity from time of enrollment to time of discharge increased from 60 percent in 2021 to 65 percent in 2023.

“This recognition means the rest of the country will see how the HOPE Program brings targeted, team-based interventions to patients experiencing a schizophrenia-spectrum illness,” said Jennifer DeCubellis, MA, CEO of Hennepin Healthcare. “This is an urgent need today, and I hope other health systems and communities can learn from how we help individuals and families cope effectively and successfully navigate the road to recovery — in essence, creating HOPE.”

Honorable Mention: Harris Health System, Houston

To help patients find the right care in the right place and improve throughput and safety, Harris Health in 2020 leveraged the Multi-Visit Patients (MVP) Method. This program links MVPs, defined as patients with 10 or more emergency department (ED) visits in the past year, with community health workers in the ED to identify their root cause of frequent visits and connect them to necessary care and community resources.

In three years, the annual MVP ED visit count decreased by 23.2 percent, and total length of stay hours decreased by 36 percent. The MVP team has reunited at least 10 patients with their families, obtained routine dialysis treatment for 26 patients with end-stage renal disease, connected 15 patients with substance use disorder to rehabilitation services, and helped 22 patients receive housing.

“Receiving this award is a tremendous acknowledgement of our program’s success,” says Esmaeil Porsa, MD, president and CEO of Harris Health. “We see it in the reduction of patients who no longer use our emergency centers for non-emergent social needs. We also see it in our patients’ improved health care outcomes and better quality of life.”

2024 AWARD FOR POPULATION HEALTH

This award recognizes activities focused on social determinants of health, such as food insecurity, homelessness, language barriers, and other socioeconomic factors.

Winner: MedStar Washington Hospital Center, Washington, D.C.

MedStar Washington Hospital Center’s Women’s and Infants’ Services (WIS) seeks to increase early interventions for adverse social determinants of health, decrease the number of patients experiencing birthing complications, and mitigate risk factors associated with higher mortality rates in Washington, D.C. Targeting the city’s Black-majority Wards 7 and 8, where infant mortality rates are twice the city’s average, MedStar Health launched upstream efforts, including preconception health assessments and prenatal social needs screenings.

WIS has seen a clear increase in patients accessing interdisciplinary services, which led to improved health outcomes. The rate of babies born with very low birth weights (less than 1,500 grams) decreased by more than 15 percent, and the rate of babies with low birth weights (less than 2,500 grams) decreased by more than 7 percent.

“We are humbled and grateful to be recognized for the amazing work our team does every day for mothers and their families through our Safe Babies Safe Moms program,” said Gregory J. Argyros, MD, president of MedStar Washington Hospital Center. “Our work is so important, and we are seeing remarkable results. We are committed to continuing this important program to provide our patients with the highest quality and safest care.”

Honorable Mention: UTMB Health, Galveston, Texas

UTMB Health launched its Community Health Program (CHP) in 2007 to provide community-based care and condition management services to adults with chronic conditions, including diabetes, hypertension, and heart disease, in Galveston and Brazoria counties, which face increased poverty and uninsured rates.

Five geographically deployed teams each comprise a care manager, community health worker, and social worker. Teams assess patients at home and then develop a patient-centered plan of care.

For a 28-patient cohort, CHP enrollment for 12 months led to an 83 percent decrease in hospitalization and 95 percent reduction in ED visits. Participants’ hemoglobin A1c values and blood pressure decreased. In comparison with a control group of patients not enrolled in the program, CHP enrollment reduced system costs by 24 percent.

“The UTMB Community Health Program has been a vital part of providing care for many patients who need post-discharge assistance and, in some cases, has proved to be an alternative to hospitalization,” says Craig Kovacevich, MA, associate vice president, alternative care models. “What has made the CHP team so successful is the many years of combined experience with both medical and social drivers of health care. As such, CHP has been recognized as a model that can be utilized in many different ways to help the organization and the patients we serve have the best outcomes possible.”

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About America’s Essential Hospitals
America’s Essential Hospitals is the leading association and champion for hospitals dedicated to equitable, high-quality care for all, including those who face social and financial barriers to care. Since 1981, America’s Essential Hospitals has advanced policies and programs that promote health, health care access, and equity. We support our 300 members with advocacy, policy development, research, education, and leadership development. Communities depend on essential hospitals for care across the continuum, health care workforce training, research, public health and health equity, and other services. Essential hospitals innovate and adapt to lead all of health care toward better outcomes and value.

Contact:
Carl Graziano
cgraziano@essentialhospitals.org
202.585.0102

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