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When Things Go Really Wrong: Responding to Patient Safety Disasters

Date: Thursday, May 23, 2013

Time: 12:00 PM ET

Jim Conway, MS, discussed strategies for dealing with patient safety disasters. Dr. Jim Reinertsen focused on the value of transparency and described effective disclosure practices for communicating with patients, families, and the media.

If you are registered for this webinar, and are having trouble accessing this content, please contact Laura-Anne Tiscornia

Speakers

Jim Conway, MS
Adjunct Faculty, HSPH
Principal, Pascal Metrics Inc.

Jim Reinertsen, MD
Principal
The Reinertsen Group

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