When Things Go Really Wrong: Responding to Patient Safety Disasters
Date: Thursday, May 23, 2013
Time: 12:00 PM ET
Jim Conway, MS, discussed strategies for dealing with patient safety disasters. Dr. Jim Reinertsen focused on the value of transparency and described effective disclosure practices for communicating with patients, families, and the media.
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Jim Conway, MS
Adjunct Faculty, HSPH
Principal, Pascal Metrics Inc.