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Date: Wednesday, September 11, 2013
Time: 8:00 AM ET
This is HLN: Beyond the Basics virtual opportunity #11 of 11.
Sustaining patient and family partnerships goes beyond simple engagement. To establish a true partnership, patients and families must help develop patient engagement programs, in addition to being active advocates and participants This relationship allows a program to continually improve to meet the community’s needs, as well as advance toward the ultimate goal of shared decision making.
During this final distance learning installment within this 11-part series, participants heard from an expert in the field on the importance of sustainable patient/family relationships from an organizational perspective. Additionally, a patient and his family discussed ways to improve relationships and shared stories of outstanding patient-provider interactions.
Carrie Brady, JD, MA
Jerod M. Loeb, PhD
Executive Vice President, Division of Healthcare Quality Evaluation
The Joint Commission
Sheila Delaney Moroney, MPH
Director of Patient Experience Services and Patient- and Family-Centered Care,
Hennepin County Medical Center
at America’s Essential Hospitals