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Quality Transparency on the Internet

Date: Tuesday, May 10, 2016

Time: 2:00 PM EDT

In response to the public’s growing demand for information on health care services, The University of Texas Medical Branch (UTMB) launched a quality transparency initiative by publishing physician ratings, patient satisfaction survey results, quality reports, and cost of care on its external website. The aim is to educate patients and families on ways to partner in their care, offer resources, and share information patients should know about their care. The website also helps promote the UTMB patient experience and optimizes search engine results on providers.

During the webinar, the presenters discussed the benefits and outcomes of their initiative and motivated senior executives to consider – or reconsider – their assumptions and approach to sharing quality, safety, and service outcomes.

 

Speakers:
Chris Edwards, PhD, RN
Assistant Director, Quality & Measurement
UTMB Health

Mary Feldhusen, MA
Web Communications and Operations Manager
UTMB Health

Mark Kirschbaum, PhD, RN
Chief Quality, Safety and Clinical Information Officer
UTMB Health

 

Suggested Participants:
While all members of America’s Essential Hospitals are encouraged to attend, this webinar will be of greatest interest to individuals in the following roles:

  • senior executives;
  • quality and patient safety staff;
  • marketing and communications staff; and
  • website development staff.

>> To view materials available from this webinar, please log in to the right with your member email address and password. If you need assistance, contact us at distancelearning@essentialhospitals.org.

Speakers

Chris Edwards, PhD, RN
Assistant Director, Quality & Measurement
UTMB Health
>> Connect with Chris.

Mary Feldhusen, MA
Web Communications and Operations Manager
UTMB Health
>> Connect with Mary.

Mark Kirschbaum, PhD, RN
Chief Quality, Safety and Clinical Information Officer
UTMB Health
>> Connect with Mark.


Speaker Bios
>> To learn more about the speakers above, please read their full bios they submitted to us.

Suggested Participants

While all members of America’s Essential Hospitals were encouraged to attend, this webinar will be of greatest interest to individuals in the following roles:

  • senior executives;
  • quality and patient safety staff;
  • marketing and communications staff; and
  • website development staff.

Webinar Attendees

Alana Mallory Alana Mallory
Carl Graziano Carl Graziano
Monika Joshi Monika Joshi
Chris Edwards Chris Edwards
Mary Feldhusen
Mark Kirschbaum Mark Kirschbaum