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Patient and Family Engagement Across Languages

Date: Wednesday, August 14, 2013

Time: 8:00 AM EDT

This is HLN: Beyond the Basics virtual opportunity #10 of 11.

Creating a culture of high performance and dedicated, quality patient care is challenging, and communication plays an integral role in this endeavor. Language barriers can lead to poor health outcomes, less use of preventive services, and low satisfaction with the patient/provider relationship.

During this distance learning opportunity, experts in the field discussed the importance of providing culturally and linguistically appropriate care and the keys to increasing patient satisfaction when a language barrier is present.

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