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A Narrative Approach to Teamwork and Culture Change

Reserve Your Spot

Date: Wednesday, June 26, 2019

Time: 2:00 PM EDT

How do we move from what people do to who they are? How do we invite individuals to share their experiences? How can this mindset create an inclusive, psychologically safe environment that increases trust and sense of belonging in an organization?

Henry Ford West Bloomfield Hospital, in West Bloomfield, Mich., uses storytelling to transform the organizational culture, patient care, and, ultimately, the bottom line. Humans are literally wired to share personal stories to reflect, learn, create, heal, and forge bonds. By listening and being heard, we know and are known by each other, which leads to healing. Sharing personal and professional stories also can transform relationships and empower staff to bring out the best in one another, both personally and professionally.

Learn how to use visual artmaking, drawing, positive organization, and interprofessional collaboration to engage employees, improve health care quality, and connect with patients.


Tracy Kramer, MBA
Director, Strategic Planning, Business Development, and Project Management
Henry Ford West Bloomfield Hospital

Rita Patel, MPH, CPA
Narrative Connections Consultant
Henry Ford West Bloomfield Hospital

To Join the Webinar on June 26:

Locate your confirmation email from

Click on the link in the confirmation email to access the online meeting room.

When the page loads, look for the “Join Event Now” header. Enter your first name, last name, and email address, and click “Join Now.”

Once you have joined the online meeting room, select “I Will Call In” to get the dial-in information to appear.

Dial in to access the audio content of the webinar.

Please note: We use Cisco WebEx for webinar presentations. To join the webinar seamlessly, you must follow the steps above in the order presented. Cisco WebEx works best on Internet Explorer and Mozilla Firefox; it is not compatible with Google Chrome. You will need both a computer with a viable internet connection and a phone to access the visual and audio content of this webinar.

Webinar Attendees

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