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Compassionate Care: Keeping Empathy in Practice

Date: Wednesday, January 16, 2013

Time: 8:00 AM ET

HLN: Beyond the Basics Virtual Opportunity #1 of 11

Compassion requires more than feeling sympathy – it compels individuals to actively participate in or experience another’s hardship. In health care, compassion is crucial and is just as important in helping patients manage chronic and acute conditions as it is during the final stages of life.

Compassionate care addresses a patient’s intrinsic need for connection and relationships and is based on attentive listening and a desire to understand the patient’s context and perspective. Webinar attendees discovered how compassion is the key to making medical care truly patient and family centered.


Carrie Brady, JD, MA
CBrady Consulting

Jerod M. Loeb, PhD
Executive Vice President
Division of Healthcare Quality Evaluation
The Joint Commission

Sherri Loeb, RN, BSN
Clinical Research Center
NorthShore University HealthSystem

Beth Lown, MD
Associate Professor of Medicine
Harvard Medical School
General Internist,
Mount Auburn Hospital

Carol Mostow, LICSW
Rounds Facilitator
Boston Medical Center and
Mt. Auburn Hospital Schwartz Center

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