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Date: Wednesday, November 16, 2016
Time: 2:00 PM EST
Providing language access for Limited English Proficient (LEP) and hearing-impaired patients is not only the law, it is essential to the provision of quality patient and family centered care. Join us Nov. 16 to learn how University of Florida Health is working to lower LEP patient harm caused by communication errors by requiring the provision of appropriate language access for all patients. Participants will learn how to:
The critical conversation will include open discussion on the barriers experienced in providing consistency in the quality of care to LEP patients.
Christine M. Cassisi, MBA
Director of Patient Experience
UF Health Shands Hospital
Anne M. Meiring, LCSW, CCM, LHRM, CPXP
Patient Experience and Language Access
UF Health Shands
All members of America’s Essential Hospitals are encouraged to attend, especially those serving in the following roles: