patient and family engagement Archives - America's Essential Hospitals

patient and family engagement

Improving the Patient Experience

Apr 3, 2017 || Megan Fillebrown

Webinar participants heard how experts from Premier’s Quest 2020 collaborative have positively impacted the patient experience and how this has reflected in HCAHPS.

patient family engagement, patient satisfaction

patient and family engagement

The 140-Character HCAHPS Survey?

Jun 10, 2016 || Jamie Cetrone

Social media is a two-way street, and essential hospitals understand the value of social platforms, such as Twitter, to monitor and respond to patient feedback and use those interactions to improve care and the care experience.

cahps, patient family engagement, patient satisfaction, social media

patient and family engagement

Care Plans as Tool to Engage Patients and Improve Team-Based Care

Apr 4, 2016 || Alana Mallory

Learn how a Patient-Centered Medical Home model has helped improve an essential hospital's health outcomes.

cambridge health alliance, coordinated care, medical homes, patient family engagement

patient and family engagement

Quality Transparency on the Internet

Apr 4, 2016 || Alana Mallory

Learn how one hospital's quality transparency initiative is helping to meet the public's growing demand for information.

health it, patient family engagement, patient satisfaction, quality measurement, utmb

patient and family engagement

Transforming Group Treatment in Acute Psychiatry

Mar 2, 2016 || Alana Mallory

Learn how a patient-centered and recovery-oriented approach helped increase Kings County Hospital Center’s patient engagement and their ability to measure group efficacy.

kings county hospital center, mental health, patient family engagement

patient and family engagement

Improving Patient-Perceived Nurse Communication

Nov 2, 2015 ||

health professionals training, leadership, patient family engagement

patient and family engagement

Reducing Sepsis, Saving Lives

Sep 30, 2015 ||

healthcare associated infections hai, patient family engagement, sepsis, ventura county health care agency

patient and family engagement

Members Defy Uneven Progress in Fight Against Sepsis

Sep 1, 2015 || Staff

We're making progress in the fight against sepsis - and essential hospitals are doing their part - but we still have much work left to do.

ehen, healthcare associated infections hai, patient family engagement, patient safety

patient and family engagement

Increasing the Odds Patients will Recommend Your Hospital

Aug 7, 2015 ||

patient family engagement

patient and family engagement

Eliminating Early Elective Deliveries at Care New England

Aug 7, 2015 ||

patient family engagement, patient safety, quality improvement projects

patient and family engagement

Applying Technology, Team Approaches to Enhance Patient Experience

Aug 5, 2015 ||

health it, patient family engagement, quality improvement

patient and family engagement

Reducing Sepsis, Saving Lives

Aug 3, 2015 || Darlene Shenier

Webinar on reducing sepsis through early detection, patient and family engagement, and evidence-based management

healthcare associated infections hai, patient family engagement, patient safety, ventura county health care agency

patient and family engagement

Eliminating Early Elective Deliveries at Care New England

May 1, 2015 || Darlene Shenier

Effort, spearheaded by Women & Infants Hospital of Rhode Island, virtually eliminated early term deliveries with patient, physician engagement

patient family engagement, patient safety, quality improvement projects

patient and family engagement

Applying Technology, Team Approaches to Enhance Patient Experience

Mar 24, 2015 || Darlene Shenier

The second of four installments in the Patient Experience (HCAHPS) Forum

health it, patient family engagement, quality improvement

patient and family engagement

Increasing the Odds Patients will Recommend Your Hospital

Mar 24, 2015 || Darlene Shenier

The first of four installments in the Patient Experience (HCAHPS) Forum

patient family engagement, vbp

patient and family engagement

Improving Patient-Perceived Nurse Communication

Mar 24, 2015 || Darlene Shenier

The third of four webinars in the Patient Experience (HCAHPS) Forum

health professionals training, leadership, patient family engagement

patient and family engagement

Uniting on Patient and Family Engagement

Mar 12, 2015 || Staff

Growing evidence shows that engaging patients and their families in care produces safer patient care and better outcomes

patient family engagement, patient safety

patient and family engagement

Families as Partners in Care: The New Normal at Contra Costa’s Essential Hospital

Feb 18, 2015 || Anna Roth

We as hospitals need to be truly welcoming places where families and loved ones are included as essential to patient care. Here's how we did it at Contra Costa Regional Medical Center in California.

contra costa regional medical center, patient family engagement, patient centered care models

patient and family engagement

A Blueprint for Patient Advisory Boards

Oct 21, 2014 || Carl Graziano

Drawing on lessons from its Family Health Center, San Francisco General Hospital recommends targeted recruitment, supportive staff liaisons, regular meetings, incentives, and recognition to ensure success when creating patient advisory boards.

patient family engagement, patient centered care models, sfgh

patient and family engagement

Innovation Center Seeks Models to Increase Beneficiary Engagement

Aug 25, 2014 || Matthew Buechner

Models should use evidence-based social and behavioral insights to increase engagement in health outcomes for Medicare beneficiaries, Medicaid beneficiaries, dual-eligible patients, and/or Children’s Health Insurance Program (CHIP) beneficiaries.

childrens health insurance program, cms, dual eligible, medicare, patient family engagement

patient and family engagement

Clamping Down on Preeclampsia

Jul 3, 2014 || Darlene Shenier

Learn how to improve outcomes for preeclampsia patients

ehen, health outcomes improvement, patient family engagement, patient care, patient safety goals, quality improvement projects, resources tools

patient and family engagement

BMC Releases Update to Project RED

Jun 6, 2014 || Matthew Buechner

Boston Medical Center has released an update to Project RED, their toolkit focused on discharge safety and reducing hospital readmissions. Included is a new chapter that provides guidance to hospitals on how to best integrate family caregivers into the discharge plan.

bmc, delivery system transformation, patient family engagement, reducing readmissions

patient and family engagement

Innovating Care Transitions with Digital Apps

May 12, 2014 || Khathy Hoang

This is the fifth blog in a series highlighting how the Los Angeles County Department of Health Services is helping patients better navigate their care.

health it, olive view ucla medical center, patient family engagement, quality improvement projects

patient and family engagement

Celebrating and Sustaining the Change

Apr 21, 2014 || Alana Mallory

The final webinar of the Better Together: Partnership with Families Program

care coordination, patient family engagement

patient and family engagement

Learning New Ways of Communicating

Apr 21, 2014 || Alana Mallory

The third of four webinars from the Better Together: Partnership with Families Program

care coordination, patient family engagement

patient and family engagement

Engaging Staff, Patients, and Families in Change

Apr 21, 2014 || Alana Mallory

The second of four webinars from the Better Together: Partnership with Families Program

care coordination, patient family engagement

patient and family engagement

Assessing Your Organization’s Readiness

Feb 4, 2014 || Alana Mallory

Webinar #1 of 4 in the Better Together: Partnership with Families Program

care coordination, patient family engagement

patient and family engagement

Defining the Patient Experience: Study Explains Why Words Matter

Jan 31, 2014 || Maya Linson, MS

A recent study published in the journal Healthcare identified a set of emotion words that had consistent meanings for patients, families, and health care workers.

patient family engagement, patient satisfaction

patient and family engagement