patient engagement Archives - America's Essential Hospitals

patient engagement

No Resources? No Problem: Strategies to Improve Patient Experience

Nov 26, 2019 || Staff

Learn how NYC Health + Hospitals used organizational values to improve service, and gain tools for improving patient experience metrics through data-driven decisions.

nyc health plus hospitals, patient family engagement, patient engagement, patient satisfaction

patient engagement

Minigrants Produce New Resources for Cost of Care Conversations

Sep 17, 2019 || Hannah Lambalot

The tools include trainings and resources to help providers, patients, and health care organizations engage in cost of care conversations.

cost of care, patient engagement

patient engagement

Using Evidence to Bolster a Person-Centered Culture at Essential Hospitals

Sep 12, 2019 || Staff

While essential hospitals recognize the value of patient-centered outcomes research and comparative effectiveness research, social risk factors and limited resources can impede the use and development of these tools.

patient engagement, patient centered care models, patient centered outcomes research institute pcori, social determinants of health

patient engagement

Ohio State Seeks Input on New Patient Engagement Measure

Sep 9, 2019 || Jennifer Stephens

Researchers at The Ohio State University invite clinicians to participate in an online survey about patients’ capacity to engage in health care.

patient engagement, the ohio state university wexner medical center

patient engagement

Tools from the Source: Cost of Care Webinar Series

Aug 7, 2019 || Deborah Roseman

Developed through research, these tools support respectful, productive conversations about health care costs that often take very little time.

cost of care, patient engagement, patient centered care models

patient engagement

New Report Shows Benefit of Modernizing HCAHPS Patient Experience Survey

Jul 25, 2019 || Staff

In the report, America's Essential Hospitals and other national hospital associations call for digitizing the HCAHPS patient satisfaction survey and capturing social determinants of health that affect survey scores.

hcahps, patient engagement

patient engagement

New Funding Opportunities: Partner with the Essential Hospitals Institute

May 9, 2019 || Staff

Learn how your hospital can partner with the Essential Hospitals Institute on new research projects to drive innovation in quality, safety, and care.

health care access, patient engagement, population health, quality improvement

patient engagement

Transparency, Not Surprise: Empower Patients in Cost Conversations

Mar 6, 2019 || Staff

In the fourth installment of the Cost of Care Conversations webinar series, learn how to empower and guide patients to talk about health care costs.

patient care, patient engagement

patient engagement

Transparency, Not Surprise: Provider Tools for Cost Conversations

Mar 6, 2019 || Staff

In the third installment of the Cost of Care Conversations webinar series, gain practical skills for training providers to discuss the cost of care with vulnerable patients.

patient care, patient engagement

patient engagement

Virtual Reality Comforts Cancer Patients at Christiana Care

Jan 31, 2019 || Emily Schweich

Christiana Care Health System, in Wilmington, Del., helps patients and their loved ones cope during chemotherapy through visits to virtual destinations.

cancer care, christiana care health system, patient engagement, patient centered care models

patient engagement

Innovation and Adaptation: 3 Key Insights from VITAL2018

Aug 8, 2018 || Kimberly Green

Front-line staff engagement, patient empowerment, and collaboration were key themes in our VITAL2018 sessions focused on innovation and adaptation.

bmc, erie county medical center, innovation, mihs, nyc health plus hospitals, opioids, patient engagement, vital conference

patient engagement

Research Project to Give Hospitals Tools for Building Patient Trust

Aug 6, 2018 || Staff

With support from the Robert Wood Johnson Foundation, Essential Hospitals Institute will research best practices for building patient trust in hospitals that fill a safety-net role.

association news, patient engagement, population health

patient engagement

Essential Hospitals “Help Healers Heal” From Adverse Patient Events

May 25, 2018 || Emily Schweich

Helping Healers Heal promotes peer support in the face of adverse patient events among health care providers at essential hospitals.

harbor ucla medical center, lacusc medical center, mental health, nyc health plus hospitals, olive view ucla medical center, patient engagement, quality improvement, university of missouri health care

patient engagement

Horsin’ Around At Erie County Medical Center

Oct 13, 2017 || Emily Schweich

The Buffalo, N.Y., hospital took a creative approach to animal-assisted therapy by inviting two Shetland ponies, Quinton and Lilly, to visit patients.

alternative therapy, erie county medical center, patient engagement

patient engagement

CMS Innovation Center Releases New Patient Engagement Models

Dec 9, 2016 || Michelle Rosenfeld

The two new Beneficiary Engagement and Incentives models test different shared decision-making approaches designed to increase patient engagement.

innovation, patient engagement

patient engagement

CMS Announces New Primary Care Medical Home Model

Apr 20, 2016 || Matthew Buechner

The Comprehensive Primary Care Plus model will encourage primary care practices to transform care delivery, including by increasing care management and coordination.

care coordination, health care access, health it, medical homes, medicare, patient engagement, primary care, us population health

patient engagement

AHRQ to Survey Health Literacy Improvement Work

Apr 14, 2016 || Michelle Rosenfeld

Agency aims to find quality improvement measures to assess organization health literacy. Will interview organizations that have worked to improve patient health knowledge, health care system navigation, and condition self-management.

agency for healthcare research and quality ahrq, patient engagement

patient engagement

Report Identifies Best Practices for Hospital Quality

Apr 13, 2016 || Matthew Buechner

Hospitals that perform well in quality programs—despite serving high levels of vulnerable patients—invest in health equity, data, collaborative partnerships, patient engagement, and more.

care coordination, community health needs assessment, equity, patient engagement, quality improvement, quality measurement, socioeconomic status

patient engagement

HHS Releases National Chronic Pain Strategy

Mar 22, 2016 || Matthew Buechner

Department calls for interagency approach that employs alternative payment models and better communication between patients and providers.

care coordination, hhs, medicare, patient engagement, patient centered care models, payment

patient engagement

Article Reviews Progress 15 Years after ‘To Err is Human’

Dec 23, 2015 || Maryellen Guinan

New journal article notes challenges remain since IOM published report, but also points out progress, including reducing CLABSI rates nationwide.

clabsi, patient engagement, patient safety, patient safety goals

patient engagement

Digital Health, Primary Care: The Future of Patient Empowerment

Jul 24, 2015 || Sandy Laycox, MFA

Bay Area medical school students are flocking to the tech industry to change patient care. A former Bay Area hospitalist also uses technology, and common sense, to rethink primary care.

health care information technology, patient engagement, primary care, ucsf

patient engagement

New AHRQ Tool Fosters Patient-Provider Shared Decision Making

May 18, 2015 || Matthew Buechner

AHRQ offers an online toolkit, including accredited webinars and in-person workshops, to help clinicians implement its five-step SHARED approach to working with patients to make ideal care decisions.

patient engagement, patient centered care models

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