Helping Healers Heal promotes peer support in the face of adverse patient events among health care providers at essential hospitals.

Innovations in health care require evaluation to determine impact and success. But what is the difference between conducting an evaluation and researching a program? At Olive View-UCLA Medical Center, staff learned this distinction is important to consider.

Innovation does not end with implementation - ongoing evaluation and refinement also are key to ensure success.

Safety-net organizations face numerous problems, each with many potential solutions. When thinking about solutions, it is helpful to have a framework of innovation. This installment of the blog discusses how to choose between solutions and how to operationalize them.

This is the fifth blog in a series highlighting how the Los Angeles County Department of Health Services is helping patients better navigate their care.

Olive View-UCLA Medical Center used two specific strategies to ensure they were meeting patient and caregiver needs with a new patient-centered medical home project.