As we mark 50 years of Medicaid and Medicare, we reflect on the experiences of others within and beyond the four walls of essential hospitals.

Learn about common evaluation approaches and determine the best type for your innovative hospital improvement programs.

Innovations in health care require evaluation to determine impact and success. But what is the difference between conducting an evaluation and researching a program? At Olive View-UCLA Medical Center, staff learned this distinction is important to consider.

Innovation does not end with implementation - ongoing evaluation and refinement also are key to ensure success.

Olive View-UCLA Medical Center used two specific strategies to ensure they were meeting patient and caregiver needs with a new patient-centered medical home project.

These days, we’re all pressured to prove our efforts are worth the investment. Essential hospitals, or those that serve a safety net role in their communities, are under particular stress. How do you prove your efforts are effective?

In health care, patients discharged from rescue care – either the emergency department or inpatient settings – are frequently lost and lack information about their conditions, future studies, and appointments. If you could design the ideal toolkit to assist recently discharged patients navigate their post-discharge care, what would you include? First, you would want to

The Los Angeles County Department of Health Services launched a pilot program that aims to prevent avoidable rescue-care visits by automatically notifying patient-centered medical homes when a patient enters the health care system and better engaging discharged patients in their follow-up care.