Hear how Henry Ford West Bloomfield Hospital harnesses storytelling to transform patient care and organizational culture.

Attendees learned how leaders from the University of New Mexico Health System have integrated team-based approaches to overcome challenges and coordinate care.

Join us to learn more about Natividad Medical Foundation’s philanthropic startup, Indigenous Interpreting+, and see how essential hospitals can use this public service benefit to empower others.

Learn how Hennepin County Medical Center’s physician-targeted initiative lowered pressure ulcer rates to one of its lowest points in more than a decade.

Learn about, and discuss with peers, the unique challenges of essential hospital board service.

Learn how Care New England Health System saw rapid improvement and organizational transformation by promoting partnership between physicians, nurses and hospital administrators.

This organizational change model is helping Santa Clara Valley Health and Hospital System better manage greater service demand post-health care reform.

The final of four installments in the Patient Experience (HCAHPS) Forum

The third of four webinars in the Patient Experience (HCAHPS) Forum

Participants learned how to better integrate physicians into a complex health care system to decrease turnover and improve performance.

Learn how human capital management and retention strategies can support quality care initiatives

Learn how to support your hospital through important and influential contacts in the community

Leaders discussed Just Culture algorithms and the difference between reckless behavior and a blameless error

This session focused on the daily safety huddle

This webinar discussed how to achieve system-level results and the powers of transparency in health care

Jim Reinertsen, MD, discussed how starting leadership meetings with a patient story can be impactful

Participants focused on reality rounding and fixing problems that are uncovered through these meetings

This session highlighted the value of transparency and effective disclosure practices

Participants discussed high reliability principles and strategies

Dr. Jim Reinertsen discussed why engaging physicians is important to quality and patient safety

Leaders shared their most recent unit-level Culture of Safety survey results

Discuss what's happening in your units that use electronic health records

Learn how to carry out a crisis management plan when a patient safety disaster occurs

Determine your organization’s quality plans and safety goals

Review emerging leadership best practices and daily operational safety briefings

Learn how your organization can become transparent about safety problems