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CAHPS

The 140-Character HCAHPS Survey?

Jun 10, 2016 || James Cetrone

Social media is a two-way street, and essential hospitals understand the value of social platforms, such as Twitter, to monitor and respond to patient feedback and use those interactions to improve care and the care experience.

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cahps, patient family engagement, patient satisfaction, social media
CAHPS

CMS Releases Data on Disparities in Medicare Advantage

Apr 20, 2016 || Matthew Buechner

The release marks the first time CMS has provided MA beneficiary experience data stratified by race and ethnicity.

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cahps, cms, disparities, equity
CAHPS

CMS Launches Voluntary Outpatient Patient Experience Survey

Feb 2, 2016 || Matthew Buechner

Now-voluntary OAS CAHPS will measure patient experience of care in Medicare-certified hospital outpatient departments and ASCs. The first public reporting of data is not expected until 2018.

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cahps, cms, medicare, outpatient care
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