Patient-Centered Care

Empowering patients to take charge of their own health and work collaboratively with their providers is critical in achieving high-quality health care, especially in settings that serve marginalized people.

In its landmark report, “Crossing the Quality Chasm,” the National Academy of Medicine (formerly the Institute of Medicine) identified patient-centeredness as one of the six domains that define quality care — the others are safety, timeliness, effectiveness, efficiency, and equity.

America’s Essential Hospitals supports our member hospitals in understanding all components of superior patient-centered care and how to implement best practices.


Contact us at or 202.585.0100.

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