In the most recent edition of its Quick Safety newsletter, The Joint Commission offers ways health care providers and executives can mitigate racial and ethnic disparities and ensure equitable care during the COVID-19 pandemic.
These recommendations include:
- proactively collecting data to identify disparities in treatment and service delivery;
- using trusted community voices, such as clergy, athletes, and entertainers, to promote COVID-19 vaccination;
- training staff on implicit biases and how they might affect clinical decision-making;
- providing medical interpreters and translations for patients who speak languages other than English; and
- referring older patients and those with chronic conditions to community resources that help individuals follow care plans.
The Joint Commission’s Health Equity webpage includes more resources for reducing disparities in care, including a road map for hospitals to advance effective communication, cultural competency, and patient- and family-centered care.
Visit the America’s Essential Hospitals coronavirus resource page for more information about the pandemic.
Contact Senior Director of Policy Erin O’Malley at email@example.com or 202.585.0127 with questions.