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HHS Spanish Language App Helps Navigate Health Care

The Department of Health and Human Services (HHS) on Oct. 12 released a Spanish version of its QuestionBuilder app. Originally launched in 2019, QuestionBuilder helps patients and caregivers prepare for their in-person or telehealth appointments.

Through the app, users can build lists of questions to ask their health care provider, email information to themselves or others for reference, and make notes during their medical visits. Other features include:

  • content and questions organized by type of medical encounter;
  • consumer education materials and videos about the importance of asking questions and sharing information;
  • a camera option that allows users to document visual information, such as a skin rash, and upload insurance information or medication information; and
  • links to helpful resources.

HHS also released a report showing insurance coverage and access to care improved for Latinos between 2013 and 2016. Uninsured rates for Latinos fell from 30 percent in 2013 to 19 percent in 2017 but increased slightly between 2017 and 2020. But the uninsured rate among Latinos still is more than double that of non-Latino whites. The app’s release during Hispanic Heritage Month and Health Literacy Month aims to improve access to care and communication with clinicians for Spanish speakers.

Contact Senior Director of Policy Erin O’Malley at eomalley@essentialhospitals.org or 202.585.0127 with questions.

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About the Author

Julie Kozminski is a senior policy analyst at America's Essential Hospitals.

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