Providers may be exempt from a payment adjustment as part of the Medicare and Medicaid Electronic Health Record (EHR) Incentive Programs if they switch certified EHR technology vendors or their vendor is decertified during the program year. In newly released frequency asked questions (FAQs), the Centers for Medicare & Medicaid Services (CMS) has clarified that providers are eligible to apply for an extreme and/or uncontrollable circumstances hardship exemption if they are unable to demonstrate meaningful use during the program year that either of these changes occur. If the hardship exemption is approved, the provider may be exempt from the payment adjustment.
If a provider’s certified EHR technology is decertified after the deadline to submit a hardship exemption has passed, the provider should contact the CMS hardship coordinator at EHRinquiries@cms.hhs.gov.
If you have questions or concerns, please contact Erin O’Malley, director of policy, at firstname.lastname@example.org or 202.585.0127.