The Centers for Medicare & Medicaid Services issued guidance Aug. 15 that outlines certification requirements for navigators, certified application counselors, and others who help consumers interact with health insurance marketplaces.
Included in these requirements is mandatory completion of an updated training curriculum for assisters in federally facilitated and federal-state partnership marketplaces for the open enrollment period beginning Nov. 15. All assisters must complete this online curriculum—both those seeking initial certification and those seeking recertification. The new training curriculum is expected to be available on the Medicare Learning Network in early September.
Contact Xiaoyi Huang, JD, director of policy, at email@example.com or 202.585.0127, with questions.