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Integrating Care Delivery in Four Essential Hospitals

To better understand the features of successfully integrated essential hospitals, the Essential Hospitals Institute examined the integrated delivery systems (IDS) in place at Boston Medical Center, Cambridge Health Alliance, Harris Health System, and UW Medicine. The four organizations share nine features that other hospitals may consider in their pursuit of more integrated health care.

Research Brief – Integrating Care Delivery in Four Essential Hospitals


Characteristics of a successfully integrated delivery system include:

  • a clear vision that aligns with the organization’s mission, creating a brand identity and commitment to integration;
  • strong relationships with strategic partners, including federal and state governments;
  • a culture of accountability and transparency to improve outcomes and drive change; and
  • long-term investments in population health, primary care, behavioral health, and information   technology to sustain transformation.

Study authored by: Linda Cummings, PhD, Ricky Harrison, MPA, MS, and Steve Miller, MHA


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