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Essential Hospital Quality Programs Reduce Costs, Improve Quality, Save Lives

March 15, 2012

Programs highlighted today at Innovating Excellence event

WASHINGTON—NAPH and the Journal for Healthcare Quality are hosting a National Press Club event today to demonstrate the crucial role safety net hospitals play in our nation’s health care and health policy. The event highlights hospital programs that reduce costs, improve quality, and lead the nation in innovative care solutions. These programs are featured in the first-ever Journal for Healthcare Quality issue focused exclusively on evidence-based care efforts at safety net hospitals.

“Limited resources often force creative approaches that confirm the organization’s commitment to delivering the best possible patient care,” said Bruce Siegel, MD, MPH, president and chief executive officer of NAPH. “This event is an opportunity to showcase the positive changes safety net hospitals are making. Their work is not only improving the health of their communities but also changing health care policy to more accurately reflect – and thus help reduce—health disparities among vulnerable populations.”

Event participants and their programs are described below:

  • Shauna Roberts, MD, CPE, Truman Medical Centers – Social factors such as access to healthy food and preventive medicine often inhibit patients’ ability to take full advantage of available health care. Assertive care and social support for patients between medical encounters enable them to make better use of the health care system and empower them to better manage their conditions.
  • Julia Grossman, MD, Nassau University Medical Center – “STAT” imaging studies provide vital results for identifying emergent dangerous conditions such as cardiac arrest. A multiyear process of data collection, analysis, and departmental and hospitalwide system changes significantly improved communication of these critical results to clinicians.
  • Frank Kagawa, MD, Santa Clara Valley Medical Center – Preventable deaths occur when signs of risk are present, yet not detected, many hours prior to a death. Employing rapid response teams (RRTs), early recognition rounds by RRT registered nurses, and trigger alerts expanded the surveillance and identification of patients most at risk of clinical deterioration, thus saving lives.

Visit NAPH’s innovations page for more safety net innovations.

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About the National Association of Public Hospitals and Health Systems (NAPH)
NAPH represents the nation’s largest metropolitan hospitals and health systems, which fulfill a safety net mission of providing high volumes of care to low-income individuals. These facilities provide high-quality health services for all patients, including the uninsured and underinsured, regardless of ability to pay. In addition to functioning as the country’s default national health insurance system, safety net hospitals provide many essential communitywide services, such as primary care, trauma care, and neonatal intensive care. Safety net hospitals also train many of America’s doctors, nurses, and other health care providers. Since its inception in 1980, NAPH has cultivated a strong presence on Capitol Hill, with the executive branch, and in many state capitols. NAPH advocates on behalf of its members on such issues as Medicaid, Medicare, and access to health care services for vulnerable populations. For more information, visit

Media Contact:
Erica Addison


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