Cost of Care Conversations: Provider Training Modules
These training resources help providers understand the “why” and “how” of talking to patients about cost.
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Cost of Care Conversations Resources
A Practical Approach to Reducing Patients' Prescription Costs
This article by the University of Rochester discusses a practical approach to screening and managing patients' cost-related medication concerns.
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A Team-based Approach to Integrating Cost-of-Medication Conversations into Primary Care
This webinar provided by the University of Rochester in collaboration with the National Research Network, provides team-based approach training for providers to implement and increase conversations around the cost of medication.
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Clear on The Cost: Patients and Providers Co-Authoring the Care Plans
This provider training manual, developed by the Migrant Clinicians Network, explores culturally relevant tools for patients in a staff training that enables proactive exploration of cost concerns and integrates principles of shared decision-making and patient-centered care.
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Community-Designed Messaging Interventions to Improve Cost-of-Care Conversations in Settings Serving Low-Income, Latino Populations
This study conducted focus groups and a point-of-care survey to develop and evaluate community-designed messages promoting cost-of-care conversations.
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Perspectives on Conversations About Costs of Cancer Care of Breast Cancer Survivors and Cancer Center Staff: A Qualitative Study
This qualitative study explores the perspectives of patients and cancer center staff to provide guidance for having sensitive cost-of-care conversations with patients diagnosed with cancer.
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Addressing Medication Costs During Primary Care Visits: A Before–After Study of Team-Based Training
Medications contribute to patients' out-of-pocket costs, yet most clinicians do not routinely screen patients for medication cost concerns.
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Key Steps to Improve Patient-Clinician Cost-of-Care Conversations
This infographic, developed by Avalere Health, outlines 6 key priority areas for improving cost-of-care conversations between patients and clinicians, based on interviews with dozens of experts, including: patient advocates, clinicians, payers, organizations focused on shared decision-making and transparency, and academic researchers.
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What do the Terms in Health Insurance Mean for Patients’ Cost of Care?
This presentation (offered in English and Spanish) from Migrant Clinicians Network provides user-friendly definitions for terminology used in cost-of-care conversations among doctors and patients.
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Structuring the Conversation: How to Talk to My Patients about the Costs of Their Care
This Practice Brief from Avalere provides you with actionable tips and simple frameworks for how to structure cost-of-care (CoC) conversations.
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Considerations for Facilitating Cost-of-Care Conversations with Vulnerable Patients
This Practice Brief from Avalere provides you with important considerations and study findings on facilitating cost-of-care (CoC) conversations with vulnerable patients.
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