
Cost of Care Conversations: Provider Tools
These tangible tools guide providers and their clinical staff during cost conversations with patients.
These tangible tools guide providers and their clinical staff during cost conversations with patients.
This action-planning guide from Kaiser Permanente Washington Health Research Institute walks you through a framework for cost conversations in the clinical setting. It describes three patient scenarios, suggestions for the conversations, and resources to help make the conversations part of routine care.
learn more »This tool was developed by the University of Rochester to aid providers in capturing, organizing, and evaluating baseline data from surveys including insurance type, prescriptions, and costs.
learn more »This presentation (offered in Spanish) by the Migrant Clinicians Network guides clinic staff through policies to improve cost of care conversations with patients.
learn more »This resource created by the Migrant Clinicians Network serves as a readiness questionnaire to assess what policies would aid health center staff in engaging in cost of care conversations with patients.
learn more »This podcast (the second of four) from Avalere Health focuses on why clinicians should speak with their patients about expected costs of their care and provides actionable tips for how to structure those cost-of-care conversations with patients.
learn more »This podcast (the third of four) from Avalere Health provides actionable pathways for clinicians to integrate cost-of-care conversations into the clinical workflow.
learn more »This podcast (the fourth of four) from Avalere Health delivers recommendations for overcoming barriers to implementing cost-of-care conversations into the clinical setting.
learn more »This webinar includes a presentation on “A Team-based Approach to Integrating Cost-of-Medication Conversations into Primary Care,” tips for structuring cost conversations, and important considerations for vulnerable patients.
watch webinar »This webinar includes a presentation on “5 Tips on How to Talk to Patients” and “Cost of Care Conversations Guide.”
watch webinar »This study developed a framework and tool to assist in cost-of-care conversations with low-income patients during prenatal care.
learn more »This article examines 8 studies to collect evidence for best practices and proposes 7 highly effective habits physicians can develop to talk with their patients about cost of care.
learn more »This pocket card from the University of Rochester gives providers sample questions to ask patients in regard to their cost of care.
learn more »These conversation guides from University of Southern Maine provide tailored support for providers, medical assistants, and front desk representatives to help support cost of care conversations.
learn more »This guide from Consumers Union gives providers quick tips for discussing out-of-pocket costs with patients.
learn more »This Practice Brief from Avalere provides actionable tips for addressing the potential barriers and challenges related to implementing cost-of-care (CoC) conversations in the clinical setting.
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