Cost of Care Conversations: Provider Tools
These tangible tools guide providers and their clinical staff during cost conversations with patients.
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Cost of Care Conversations Resources
Kaiser Permanente Action-Planning Guide Power Point
This action-planning guide from Kaiser Permanente Washington Health Research Institute walks you through a framework for cost conversations in the clinical setting. It describes three patient scenarios, suggestions for the conversations, and resources to help make the conversations part of routine care.
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Data Comparison Tool
This tool was developed by the University of Rochester to aid providers in capturing, organizing, and evaluating baseline data from surveys including insurance type, prescriptions, and costs.
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Policies and Procedures of Effective Conversations About the Costs of Health Services
This presentation (offered in Spanish) by the Migrant Clinicians Network guides clinic staff through policies to improve cost of care conversations with patients.
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Readiness Questionnaire
This resource created by the Migrant Clinicians Network serves as a readiness questionnaire to assess what policies would aid health center staff in engaging in cost of care conversations with patients.
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Quick Tips for Clinicians on How to Talk with Patients About the Expected Costs of Care
This podcast (the second of four) from Avalere Health focuses on why clinicians should speak with their patients about expected costs of their care and provides actionable tips for how to structure those cost-of-care conversations with patients.
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A Guide to Integrating Cost-of-Care Conversations into Workflow
This podcast (the third of four) from Avalere Health provides actionable pathways for clinicians to integrate cost-of-care conversations into the clinical workflow.
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Recommendations for How to Overcome Common Barriers When Implementing Cost-of-Care Conversations
This podcast (the fourth of four) from Avalere Health delivers recommendations for overcoming barriers to implementing cost-of-care conversations into the clinical setting.
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Transparency, Not Surprise: Provider Tools for Cost Conversations
This webinar includes a presentation on “A Team-based Approach to Integrating Cost-of-Medication Conversations into Primary Care,” tips for structuring cost conversations, and important considerations for vulnerable patients.
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Cost of Care Conversations: Tools for Providers
This webinar includes a presentation on “5 Tips on How to Talk to Patients” and “Cost of Care Conversations Guide.”
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Development of a Framework and Tool to Facilitate Cost-of-Care Conversations with Patients During Prenatal Care
This study developed a framework and tool to assist in cost-of-care conversations with low-income patients during prenatal care.
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The 7 Habits of Highly Effective Cost-of-Care Conversations
This article examines 8 studies to collect evidence for best practices and proposes 7 highly effective habits physicians can develop to talk with their patients about cost of care.
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Screening for Cost Burden
This pocket card from the University of Rochester gives providers sample questions to ask patients in regard to their cost of care.
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Cost of Care Conversations Guide PSRs - Front Desk & Check Out/Providers/Medical Assistants
These conversation guides from University of Southern Maine provide tailored support for providers, medical assistants, and front desk representatives to help support cost of care conversations.
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5 Tips on How to Talk to Patients
This guide from Consumers Union gives providers quick tips for discussing out-of-pocket costs with patients.
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Addressing the Most Common Barriers to Implementing Cost-of-Care Conversations
This Practice Brief from Avalere provides actionable tips for addressing the potential barriers and challenges related to implementing cost-of-care (CoC) conversations in the clinical setting.
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