As chief medical officer of post-acute care for NYC Health + Hospitals, Luong strives to cultivate similar relationships with the diverse community the health system serves. He’s especially focused on providing culturally sensitive care.
Khoi Luong, DO, got his start in health care when he was in high school, as a medical assistant. The practice where he worked showed him the power of a strong physician-patient relationship.
“I saw that there was a special relationship that a doctor would have with their patient, and I valued the instrumental way they could help improve a patient’s health,” Luong says.
Now, as chief medical officer of post-acute care for NYC Health + Hospitals, Luong strives to cultivate similar relationships with the diverse community the health system serves. He’s especially focused on providing culturally sensitive care.
“Practicing medicine in this environment is particularly challenging in terms of how to convey what we set as standards…and having that make sense to the person as an individual and also within their community and…culture,” Luong says.
A 2018 graduate of the America’s Essential Hospitals Fellows Program and a firm believer in intentional innovation, he thinks it’s vital for essential hospitals to take the pulse of their communities.
“There’s always going to be basic needs — health care, social, education — that a community will need,” Luong says. “Being in tune to those basic needs and constantly evaluating how we deliver [care] is why we’re fundamentally needed.”